Remotely administering a server

ABSTRACT

Remotely administering a server, the server including non-volatile memory upon which is disposed one or more digital images representing the server, the server also including one or more components each of which includes non-volatile memory in which is disposed one or more digital images representing the component, where the server is connected for data communications to a management module, and remotely administering the server includes: retrieving, by the management module from the server, the digital images representing the server and the digital images representing the installed components; generating, by the management module with the digital images representing the server and the digital images representing the installed components, a graphical representation of the server with the installed components; and presenting, by the management module to a user through a GUI, the graphical representation of the server with the installed components.

CROSS-REFERENCE TO RELATED APPLICATION

This application is a continuation application of and claims priorityfrom U.S. patent application Ser. No. 12/402,879, filed on Mar. 12,2009.

BACKGROUND OF THE INVENTION

1. Field of the Invention

The field of the invention is data processing, or, more specifically,methods, apparatus, and products for remotely administering a server.

2. Description of Related Art

The development of the EDVAC computer system of 1948 is often cited asthe beginning of the computer era. Since that time, computer systemshave evolved into extremely complicated devices. Today's computers aremuch more sophisticated than early systems such as the EDVAC. Computersystems typically include a combination of hardware and softwarecomponents, application programs, operating systems, processors, buses,memory, input/output devices, and so on. As advances in semiconductorprocessing and computer architecture push the performance of thecomputer higher and higher, more sophisticated computer software hasevolved to take advantage of the higher performance of the hardware,resulting in computer systems today that are much more powerful thanjust a few years ago.

Computer systems today are often implemented as servers in a data centerwhere many hundreds or thousands of similar computer systems areinstalled. In such a data center server maintenance, both software andhardware maintenance is difficult to administer. Currently, when a faultoccurs in a server in such a data center, a system technician mustphysically travel to the location of the server, inspect the server,identify the current configuration of components installed in theserver, troubleshoot the fault, and identify any faulty components. Uponidentification of the faulty component of a server, the systemtechnician then must travel to a storage location of replacementcomponents, retrieve a replacement component for the faulty component,and travel back to the server to replace the faulty component. Thismulti-trip maintenance is time-consuming and inefficient. In fact, inlarge data centers that covers thousands of square feet, the multi-tripmaintenance is extremely costly in terms of system technician time.Furthermore, information describing the fault occurring in a server istypically located in various different fault logs, stored in differentcomputer storage locations. Such information describing a particularfault is also typically difficult to locate with a particular fault logitself.

SUMMARY OF THE INVENTION

Methods, apparatus, and products for remotely administering a server aredisclosed in which the server includes non-volatile memory upon which isdisposed one or more digital images representing the server, the serveralso includes one or more components installed in the server with eachcomponent also including non-volatile memory in which is disposed one ormore digital images representing the component, the server is connectedfor data communications to a management module, and remotelyadministering the server includes: retrieving, by the management modulefrom the server, the digital images representing the server and thedigital images representing the installed components; generating, by themanagement module with the digital images representing the server andthe digital images representing the installed components, a graphicalrepresentation of the server with the installed components; andpresenting, by the management module to a user through a graphical userinterface (‘GUI’), the graphical representation of the server with theinstalled components.

The foregoing and other objects, features and advantages of theinvention will be apparent from the following more particulardescriptions of exemplary embodiments of the invention as illustrated inthe accompanying drawings wherein like reference numbers generallyrepresent like parts of exemplary embodiments of the invention.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 sets forth a network diagram of an exemplary system for remotelyadministering one or more servers according to embodiments of thepresent invention.

FIG. 2 sets forth a flow chart illustrating an exemplary method forremotely administering a server according to embodiments of the presentinvention.

FIG. 3 sets forth a flow chart illustrating a further exemplary methodfor remotely administering a server according to embodiments of thepresent invention.

FIG. 4 sets forth a flow chart illustrating a further exemplary methodfor remotely administering a server according to embodiments of thepresent invention.

FIG. 5 sets forth a flow chart illustrating a further exemplary methodfor remotely administering a server according to embodiments of thepresent invention.

FIG. 6 sets forth a flow chart illustrating a further exemplary methodfor remotely administering a server according to embodiments of thepresent invention.

DETAILED DESCRIPTION OF EXEMPLARY EMBODIMENTS

Exemplary methods, apparatus, and products for remotely administering aserver in accordance with the present invention are described withreference to the accompanying drawings, beginning with FIG. 1. FIG. 1sets forth a network diagram of an exemplary system for remotelyadministering one or more servers (109-118) according to embodiments ofthe present invention. A server, as the term is used in thisspecification, refers generally to a multi-user computer that provides aservice (e.g. database access, file transfer, remote access) orresources (e.g. file space) over a network connection. The term‘server,’ as context requires, refers inclusively to the server'scomputer hardware as well as any server application software oroperating system software running on the server. A server application isan application program that accepts connections in order to servicerequests from users by sending back responses. A server application canrun on the same computer as the client application using it, or a serverapplication can accept connections through a computer network. Examplesof server applications include file server, database server, backupserver, print server, mail server, web server, FTP servers, applicationservers, VPN servers, DHCP servers, DNS servers, WINS servers, logonservers, security servers, domain controllers, backup domaincontrollers, proxy servers, firewalls, and so on.

The system of FIG. 1 includes ten servers (109-118) implemented as bladeservers and installed in a blade server chassis (104). Blade servers areself-contained servers, designed for high density. As a practicalmatter, all computers are implemented with electrical componentsrequiring power that produces heat. Components such as processors,memory, hard drives, power supplies, storage and network connections,keyboards, video components, a mouse, and so on, merely support thebasic computing function, yet they all add bulk, heat, complexity, andmoving parts that are more prone to failure than solid-state components.In the blade paradigm, most of these functions are removed from theblade computer, being either provided by the blade server chassis (DCpower) virtualized (iSCSI storage, remote console over IP), or discardedentirely (serial ports). The blade itself becomes simpler, smaller, andamenable to dense installation with many blade servers in a single bladeserver chassis.

A blade server chassis (104) is a particular type of server rack, aframe or enclosure configured for mounting various electronic modules,servers, and other electronic equipment that supports server operation.Installed in the example blade server chassis (104) of FIG. 1 is a powersupply (132) that delivers power to the blade servers (109-118) andother electronic equipment installed in the blade server chassis (104),a panel patch (134) that provides data communications connection amongthe servers, a router (130) the enables data communications among thethe servers (109-118) and with a wide area data communications networksuch as the Internet, a redundant array of inexpensive drives (‘RAIDarray’) (136) providing data storage and backup services to the bladeservers (109-118), and a power strip (138) that distributes power fromthe power supply (132) to the electronic devices installed in the bladeserver chassis (104).

Although any one or all of the blade servers (109-118) installed in theblade server chassis (104) of FIG. 1 may be remotely administered inaccordance with embodiments of the present invention, consider, for easeof explanation, the blade server (118) as an example of such a serverthat is remotely administered according to embodiments of the presentinvention. The blade server (118) in the system of FIG. 1 includesnon-volatile memory, such as EEPROM (Electrically Erasable ProgrammableRead Only Memory) upon which is disposed one or more digital imagesrepresenting the server (118).

A digital image is a binary representation of a two- orthree-dimensional image. A two-dimensional digital image may be ofvector or raster type. Raster images have a finite set of digitalvalues, called picture elements or pixels. The raster-type digital imagecontains a fixed number of rows and columns of pixels. Pixels are thesmallest individual element in an image, holding quantized values thatrepresent the brightness of a given color at any specific point. Suchpixels may be stored in computer memory as a raster image or raster map,a two-dimensional array of small integers. These values may betransmitted or stored in a compressed form. Vector images, in contrastto raster images, are made up of geometrical primitives such as points,lines, curves, and shapes or polygons, all which are derived frommathematical equations.

Digital images may be files stored in file formats of GIF, TGA, JPEG,TIFF, BMP, a 3D wireframe file format with one or more correspondingraster images, and so on as will occur to readers of skill in the art.Digital images representing a server may be implemented in various waysincluding, for example, as pictures captured with a digital camera, linedrawings generated by a user-level graphics software application at thebehest of a user, functional block diagrams of the server, 3-Dimensionalwireframe models of the server with raster overlays, and so on as willoccur to readers of skill in the art.

A digital image that represents a server is a depiction of the basemodel, a default model, of that server. A default model of a servertypically, but not always, consists of an enclosure of particulardimensions that includes at a least a motherboard. The motherboard mayhave connection adapters for one or more processors, one or more memorymodules, I/O cards, network cards, and so on. In other instances,instead of being arranged in a very thin configuration, havingrelatively few components installed, a default model of a server may beconfigured with any number of components installed. A default modelserver having one or more components installed for operation is referredto in this specification, as context requires, as a ‘fully configuredserver,’ a ‘server with installed components,’ or merely a ‘server’. Themanufacturer of the default model of the server may store the digitalimages representing the server in non-volatile memory of the server,such as in EEPROM (119), at manufacturing time.

Installed in the blade server (118) are several components (106, 108).Examples of components capable of being installed in a server includegraphics adapters, network adapters, memory modules, I/O adapters, diskdrive adapters, and so on as will occur to readers of skill in the art.Like the default model of the server (118) itself, each of the installedcomponents (106, 108) includes non-volatile memory, EEPROM (120, 122),in which is disposed one or more digital images (124, 126) representingthe component. That is, stored in memory of a particular component aredigital images of that particular component. The manufacturer of eachcomponent, at manufacturing time, may store such digital images in theEEPROM of the component before shipping the component to the end user.FIG. 1 illustrates digital images (124) of the component (106) stored inEEPROM (120) of the component (106) and digital images (126) of thecomponent (108) stored EEPROM (122) of the component (108).

The example blade servers (109-118) are connected for datacommunications through a data communications network, a local areanetwork (‘LAN’) (101) in the example of FIG. 1, to a management module(152). Although the data communications network connecting the bladeservers (109-118) for data communications with the management module(152) in the example of FIG. 1 is a LAN, typically implemented as anin-band network with Ethernet connections, switches, routers, and thelike, readers of skill in the art will immediately recognize that a datacommunications network connecting a management module (152) to bladeservers (109-118) may also be implemented as an out-of-band network withsuch out-of-band communications links as, for example, as a Low PinCount (‘LPC’) bus, an Inter-Integrated Circuit (‘I2C’) bus, a SystemManagement Bus (‘SMBus’), a Serial Peripheral Interface (‘SPI’) Bus, aUniversal Serial Bus (‘USB’), and so on as will occur to those of skillin the art. In some embodiments, for example, the management module(152) is connected to a particular blade server through an out-of-bandcommunications link and a baseboard management controller (‘BMC’)installed in the particular blade server or installed in the mid-planeor back-plane of the blade server chassis (104), with the BMC dedicatedindividually to the particular blade server and no others.

A management module (152) generally is an aggregation of computerhardware and software that provides support services for computingdevices, such as blade servers. Support services provided by themanagement module (152) include monitoring health of servers (109-118),reporting health statistics to a system management server, powermanagement and power control, save and restore configurations, discoveryof available computing devices, event log management, memory management,and so on. An example of a management module that can be adapted for usein systems for remotely administering a server according to embodimentsof the present invention is IBM's Advanced Management Module (‘AMM’).

The management module (152) in the example of FIG. 1 is automatedcomputing machinery, a computer, configured for remote administration ofa server (109-118) according to embodiments of the present invention.The management module (152) includes at least one computer processor(156) or ‘CPU’ as well as random access memory (168) (‘RAM’) which isconnected through a high speed memory bus (166) and bus adapter (158) toprocessor (156) and to other components of the computer (152).

Stored in RAM (168) of the management module (152) is a serveradministration module (128), a module of computer program instructionsthat causes the management module (152) to remotely administer a serveraccording to embodiments of the present invention by: retrieving, by themanagement module (152) from the server (118), the digital images (123)representing the server (118) and the digital images (124, 126)representing the installed components (106, 108); generating, by themanagement module (152) with the digital images (123) representing theserver (118) and the digital images (124, 126) representing theinstalled components (106, 108), a graphical representation (102) of theserver (118) with the installed components (106, 108); and presenting,by the management module (115) to a user, a system technician (100), forexample, through a graphical user interface (‘GUI’) (140), the graphicalrepresentation (102) of the server (118) with the installed components(106, 108).

The example management module (152) of FIG. 1 may retrieve, from theserver (118), the digital images (123) representing the server (118) andthe digital images (124, 126) representing the installed components(106, 108) through data communications network (101) or an out-of-bandbus in dependence upon the implementation of the data communicationsconnection between the management module and the server. The managementmodule may carry out such a retrieval of the digital images (123, 124,126) in various ways including for example: by sending a request for theimages in a data communications message to a module of firmware, amodule of computer program instructions, executing on the server (118);by reading, from non-volatile computer memory of the server at apredefined memory address, data representing the images; by receivingthe images in a data communications message transmitted by a module ofcomputer firmware executing on the server, without request by themanagement module; and in other ways as will occur to readers of skillin the art. Such a retrieval may be carried out at various times,including for example: upon installation of the server (118) in theblade server chassis (104); periodically at a predefined intervals oftime; as part of a Power On Self Test (‘POST’) procedure carried out bya Basic Input Output Services (‘BIOS’) module of the server (118) whenthe server is powered-on; dynamically, during operation of themanagement module and server upon a detected fault of a component of theserver; and at other times as may occur to readers of skill in the art.

The management module in retrieving the digital images may includeadditional information describing the server, its configuration,components installed in the server, characteristics of the components,status of the components and so on. Such information may enhance theremote administration of the server by providing a system technicianwith a detailed description of the various aspects of the server. Suchinformation may be included in metadata associated with an image,particular pixels of the image, or in another data structure entirely.

The example management module (152) of FIG. 1 may generate, with thedigital images (123, 124, 126), a graphical representation (102) of theserver (118) with the installed components (106, 108) in various ways.One such way of generating a graphical representation of the fullyconfigured server includes overlapping the digital images according tomarkers embedded within the images and metadata describing thecomponents, server, and markers. That is, the management module mayoverlap different images in dependence upon particular correspondingpoints of the different images, one upon another in accordance with themetadata describing the markers, and merge the various layers into asingle layer. Readers of skill in the art will immediately recognizethat this is just one way of generating a graphical representation frommultiple images, recited here for clarity of explanation, notlimitation. In fact, there are many other ways of generating such agraphical representation in dependence upon the format of the digitalimages themselves, whether a JPG, BMP, 3D wireframe model, vector image,raster image and each such way is well within the scope of the presentinvention.

The example management module (152) of FIG. 1 may present, through agraphical user interface (‘GUI’) (140) to a system technician (100), thegraphical representation (102) of the server (118) with the installedcomponents (106, 108) by rendering the graphical representation on adisplay (180). A GUI is a type of user interface which enables a user tointeract with electronic devices such as computers; hand-held devicessuch as MP3 Players, Portable Media Players or Gaming devices, householdappliances, and office equipment. A GUI may present graphical icons andvisual indicators, in contrast to text-based interfaces, typed commandlabels, or text navigation, to fully represent the information andactions available to a user. Actions are usually carried out orinitiated direct manipulation of the graphical elements, through userI/O devices, a mouse or keyboard for example, controlled by a user.

A system technician (100) maintains server hardware, components of theservers, replaces components in the servers when a component fails,maintains other hardware in a blade server chassis and so on. In theprior art, a system technician received information describing a faultfrom a management module directly or through a client computer,identified the server configuration and identified a faulty component byvisually inspecting the server, blade server chassis, or the like. Thatis, the system technician was required to be physically present at thelocation of the server to determine a server's present configuration ofinstalled components and identify and troubleshoot a particular fault ina server. Once the faulty component was identified the system technicianthen retrieved a replacement component from storage and replaced thefaulty component in the server. Such a storage location and themanagement module itself, however, in a large data center may be locatedat significant distance from the server itself, requiring the systemtechnician to first travel from the management module to the server,then fro the server to the storage location, then from the storagelocation back to the server. That is, administration of a server in theprior art is not ‘remote’ but instead requires a system technician to bephysically present at the server multiple times.

By contrast the remote administration of the server (118) carried out bythe management module (152) in the example of FIG. 1, is ‘remote’ inthat a system technician (100) need not be physically present with aparticular server to identify a faulty component of the server, identifythe present configuration of a particular server, and so on. Such‘remote administration’ carried out according to embodiments of thepresent invention may include pushing firmware or software updates tothe server via data communications over a data communications network,remotely restarting a software application or the server itself,installing and executing a service application, quarantining the serverhardware or software, and so on. Another way of remotely administering aserver is to send a system technician to the server with the correctcomponent for replacement. Instead of traveling from the managementmodule or technician's client computer to the server to identify a faultcomponent, then traveling from the server to a storage location toretrieve a replacement component, then traveling back to the server toreplace the faulty component with the replacement component—the systemtechnician travels only once to the server having in the technician'spossession, the correct replacement component.

Also stored in RAM (168) of the management module is an operating system(154). Operating systems useful for remotely administering a serveraccording to embodiments of the present invention include UNIX™, Linux™,Microsoft XP™, AIX™, IBM's i5/OS™, and others as will occur to those ofskill in the art. The operating system (154), server administrationmodule (128), graphical representation of the server (102) and GUI(140), in the example of FIG. 1 are shown in RAM (168), but manycomponents of such software typically are stored in non-volatile memoryalso, such as, for example, on a disk drive (170), EEPROM, Flash memory(134), and so on.

The management module (152) of FIG. 1 includes disk drive adapter (172)coupled through expansion bus (160) and bus adapter (158) to processor(156) and other components of the management module (152). Disk driveadapter (172) connects non-volatile data storage to the managementmodule (152) in the form of disk drive (170). Disk drive adapters usefulin management modules that remotely administer servers according toembodiments of the present invention include Integrated DriveElectronics (‘IDE’) adapters, Small Computer System Interface (‘SCSI’)adapters, and others as will occur to those of skill in the art.Non-volatile computer memory also may be implemented for as an opticaldisk drive, electrically erasable programmable read-only memory(so-called ‘EEPROM’ or ‘Flash’ memory), RAM drives, and so on, as willoccur to those of skill in the art.

The example management module (152) of FIG. 1 includes one or moreinput/output (‘I/O’) adapters (178). I/O adapters implementuser-oriented input/output through, for example, software drivers andcomputer hardware for controlling output to display devices such ascomputer display screens, as well as user input from user input devices(181) such as keyboards and mice. The example management module (152) ofFIG. 1 includes a video adapter (209), which is an example of an I/Oadapter specially designed for graphic output to a display device (180)such as a display screen or computer monitor. Video adapter (209) isconnected to processor (156) through a high speed video bus (164), busadapter (158), and the front side bus (162), which is also a high speedbus.

The exemplary management module (152) of FIG. 1 includes acommunications adapter (167) for data communications with othercomputers, servers (109-118), and for data communications with a datacommunications networks. Such data communications may be carried outserially through RS-232 connections, through external buses such as aUniversal Serial Bus (‘USB’), through data communications networks suchas IP data communications networks, and in other ways as will occur tothose of skill in the art. Communications adapters implement thehardware level of data communications through which one computer sendsdata communications to another computer, directly or through a datacommunications network. Examples of communications adapters useful forremotely administering a server according to embodiments of the presentinvention include modems for wired dial-up communications, Ethernet(IEEE 802.3) adapters for wired data communications networkcommunications, and 802.11 adapters for wireless data communicationsnetwork communications.

The arrangement of servers (109-118), components (106-108), networks(101), management module (152), and other devices making up theexemplary system illustrated in FIG. 1 are for explanation, not forlimitation. Data processing systems useful according to variousembodiments of the present invention may include additional servers,routers, other devices, and peer-to-peer architectures, not shown inFIG. 1, as will occur to those of skill in the art. Networks in suchdata processing systems may support many data communications protocols,including for example TCP (Transmission Control Protocol), IP (InternetProtocol), HTTP (HyperText Transfer Protocol), WAP (Wireless AccessProtocol), HDTP (Handheld Device Transport Protocol), and others as willoccur to those of skill in the art. Various embodiments of the presentinvention may be implemented on a variety of hardware platforms inaddition to those illustrated in FIG. 1.

For further explanation, FIG. 2 sets forth a flow chart illustrating anexemplary method for remotely administering a server (210) according toembodiments of the present invention. In the method of FIG. 2, theserver (210) includes non-volatile memory (212) upon which is disposedone or more digital images (218) representing the server. The server(210) also includes one or more components (214, 216) installed in theserver with each of the installed components (214, 216) includingnon-volatile memory (220, 224) in which is disposed one or more digitalimages (222, 226) representing the component. The server (210), similarto the example blade server (118) of FIG. 1, is connected for datacommunications to a management module (152).

The method of FIG. 2 includes retrieving (202), by the management module(152) from the server (210), the digital images (218) representing theserver (210) and the digital images (222, 226) representing theinstalled components (214, 216). Retrieving (202) the digital images(218, 222, 226) may be carried out through data communications networkor an out-of-band bus, in various ways including for example: by sendinga request for the images in a data communications message to a module offirmware, a module of computer program instructions, executing on theserver (210); by reading, from non-volatile computer memory (212) of theserver (210) at a predefined memory address, data representing theimages; by receiving the images in a data communications messagetransmitted by a module of computer firmware executing on the server,without request by the management module (152); and in other ways aswill occur to readers of skill in the art. Such a retrieval may becarried out at various times, including for example: upon installationof the server (210) in a server rack; periodically at a predefinedintervals of time; as part of a Power On Self Test (‘POST’) procedurecarried out by a Basic Input Output Services (‘BIOS’) module of theserver (210) when the server is powered-on; dynamically, duringoperation of the management module and server upon a detected fault of acomponent of the server; and at other times as may occur to readers ofskill in the art. BIOS of the server, for example, during POST may formand transmit to the management module (152) one or more datacommunications messages including as payload of the messages, images ofcomponents and the server itself, metadata associated with the images,and other configuration information stored in memory (212, 220, 224) ofthe server (210) and the components (214, 216),

The method of FIG. 2 also includes generating (204), by the managementmodule (152) with the digital images (218) representing the server andthe digital images (222, 226) representing the installed components(214, 216), a graphical representation (228) of the server (210) withthe installed components (214, 216). Generating (204) a graphicalrepresentation (228) of the server (210) with the installed components(214, 216) may be carried out in various ways. One such way ofgenerating a graphical representation of the fully configured serverincludes overlapping the digital images according to markers embeddedwithin the images and metadata describing the components, server, andmarkers. That is, the management module may overlap different images independence upon particular corresponding points of the different images,one upon another in accordance with the metadata describing the markers,and merge the various layers into a single layer. Readers of skill inthe art will recognize that is just one exemplary way of generating sucha graphical representation from multiple digital images, described herefor explanation, not limitation.

The method of FIG. 2 also includes presenting (206), by the managementmodule (152) to a user (100) through a graphical user interface (GUI')(140), the graphical representation (228) of the server (210) with theinstalled components (214, 216). Presenting (206) the graphicalrepresentation (228) of the server (210) with the installed components(214, 216) may be carried out by rendering the graphical representationon a computer display (180) or by attaching the graphical representationto an email and sending the email to a system technician (100), or inother ways as may occur to readers of skill in the art.

For further explanation, FIG. 3 sets forth a flow chart illustrating afurther exemplary method for remotely administering a server (210)according to embodiments of the present invention. The method of FIG. 3is similar to the method of FIG. 2 in that in the method of FIG. 3, theserver (210) includes non-volatile memory (212) upon which is disposedone or more digital images (218) representing the server, the server(210) includes one or more components (214, 216) with each of thecomponents (214, 216) including non-volatile memory (220, 224) in whichis disposed one or more digital images (222, 226) representing thecomponent, and the server (210) is connected for data communications toa management module (152). The method of FIG. 3 is also similar to themethod of FIG. 2 in that the method of FIG. 3 also includes themanagement module's retrieving (202), the digital images (218, 222,226), generating (204) a graphical representation (228) of the server(210) with the installed components (214, 216), and presenting (206) thegraphical representation (228) to a user (100) through a GUI (140).

The method of FIG. 3 differs from the method of FIG. 2 however in thatin the method of FIG. 3 the server (210) is installed in a server rack(322) that includes non-volatile memory (320) in which is disposed oneor more digital images (312) representing the server rack (322). Aserver rack is a chassis in which many servers and server supportdevices, referred to here as computing components, may be installed. Oneexample server rack is illustrated in the system of FIG. 1, the bladeserver chassis (104).

The example server rack (322) of FIG. 3 includes several computingcomponents (316, 318) installed in the server rack (322). Each computingcomponent (316, 318), in a manner similar to the server (210), isconnected for data communications to the management module (152) andincludes non-volatile memory (324, 326) in which is disposed one or moredigital images (308, 310) representing the computing component (316,318).

A computing component is any device, component, aggregation of hardwareor software, or some combination thereof, installed in a server rack andsupporting server operations of any type for servers installed in thesame server rack. Such computing components support server operations ina variety of manners including by providing no actual computingfunctions. Power supplies, for example, support server operations byproviding power, but typically no computing functions. Other computingcomponents, however, such as routers, may provide some level ofcomputing function in supporting server operations. The examplecomputing components (316, 318) of FIG. 3 may be implemented asadditional servers with installed components, networking devices thatconnect servers installed in the server rack for data communicationsthrough a data communications network, input/output (‘I/O’) devices, andone or more disk drive devices. Readers of skill in the art willimmediately recognize that these computing components are but a fewexamples of the many different possible computing components which maybe installed in a server rack configured for remote administration inaccordance with embodiments of the present invention. Other examplecomputing components are installed in the blade server chassis (104)illustrated in FIG. 1 including the router (130 on FIG. 1), RAID array(136 on FIG. 1), patch panel (134 on FIG. 1), and power strip (138 onFIG. 1).

In the method of FIG. 3, retrieving (202) the digital images (218)representing the server (210) and the digital images (222, 226)representing the installed components (214, 316) includes retrieving(302) the digital images (308, 310) representing the computingcomponents (316, 318) installed in the server rack (322) and the digitalimages (314) representing the server rack (322). Retrieving (302) thedigital images (308, 310, 314) may be carried out by retrieving thedigital images through an out-of-band bus connecting the computingcomponents and server rack to management module for data communications.

In the method of FIG. 3, generating (204) a graphical representation(228) of the server (210) with the installed components (214, 216)includes generating (304), with the digital images (308, 310)representing the computing components (316, 318) installed in the serverrack (322) and the digital images (312) representing the server rack(322), a graphical representation (328) of the server rack (322) withthe installed computing components (316, 318). Generating (304) agraphical representation (328) of the server rack (322) may be carriedout in various ways including, for example, in the manner describedabove with respect to generating the graphical representation of aserver, that is, overlaying images one on top of another and merging thelayers of images into a single graphical representation. Another way ofgenerating a graphical representation of the server rack (322) mayinclude embedding hyperlinks at computing component and server locationsin the graphical representation of the server rack. Each hyperlink mayspecify a particular image corresponding to the computing component orserver location of the graphical representation of the server rack atwhich the hyperlink is embedded. In this way, a user a user may invokean embedded hyperlink in the graphical representation of the server rackat a component or server location and the image of the computingcomponent or server installed in that location will be presented anddisplayed.

Generating (304) a graphical representation (328) of the server rack(322) in the method of FIG. 3 also includes generating (305) a graphicalrepresentation (330) of a topology of data communications connectionsamong the computing components (316, 318) of the server rack (322) aspart of the graphical representation (328) of the server rack (322). Atopology is the arrangement or mapping of the elements, links, nodes,endpoints, and so on, of a data communications network, especially thereal and logical, that is, virtual, interconnections between nodes—inthis example servers. Generating (305) a graphical representation (330)of a topology of data communications connections may be carried out bycolor coding endpoints, connecting the endpoints with different coloredlines, embedding hyperlinks at each endpoint such that upon invocationof one hyperlink, that is one endpoint, another endpoint of a presentlyconnected data communications path is displayed, highlighted, orotherwise specified. The information describing such a topology may beretrieved from many different sources, such as for example, from a patchpanel, network switch, router, communications adapters of the servers,operating systems of the servers, and so on as will occur to readers ofskill in the art.

Generating (304) a graphical representation (328) of the server rack(322) in the method of FIG. 3 also includes generating (307) thegraphical representation (328) of the server rack (322) with statusindicators (332) specifying a current user of a disk drive deviceinstalled in the server rack (322). A status indicator (332) is a visualindication of a current user of a disk drive device, such as a opticaldrives: Compact Disk (‘CD’) ROM drives, Digital Video Disk ROM drives,Floppy Disk drives, and so on. A ‘user’ as described here with respectto the disk drive device may be a software application running on aparticular server. In many blade server chassis and server racks, theservers installed in the chassis or rack share use of a single CD ROMdrive, and for a system technician to identify the server presentlyusing the CD ROM drive, the technician, in prior art, inspects statusindicators, LEDs, that when lit represent a particular server by serverslot in the chassis or rack—LED 1 represents the server installed inslot 1, LED 2 represents slot 2, and so on for example. With thegraphical representation of the server rack including a representationof such status indicators specifying the current user of a disk drivedevice, the system technician need not be present at the server rack toidentify the current user of the disk drive device.

Presenting (206) the graphical representation (228) to a user (100)through a GUI (140) includes presenting (206) the graphicalrepresentation (328) of the server rack (322) with the installedcomputing components (316, 318). Presenting (206) the graphicalrepresentation (328) of the server rack (322) with the installedcomputing components (316, 318) may be carried out by rendering thegraphical representation on the display (180) in a GUI window for asystem technician (100), attaching the graphical representation to anemail and sending the email to a system technician, and in other ways aswill occur to readers of skill in the art.

For further explanation, FIG. 4 sets forth a flow chart illustrating afurther exemplary method for remotely administering a server (210)according to embodiments of the present invention. The method of FIG. 4is similar to the method of FIG. 2 in that in the method of FIG. 4, theserver (210) includes non-volatile memory (212) upon which is disposedone or more digital images (218) representing the server, the server(210) includes one or more components (214, 216) with each of thecomponents (214, 216) including non-volatile memory (220, 224) in whichis disposed one or more digital images (222, 226) representing thecomponent, and the server (210) is connected for data communications toa management module (152). The method of FIG. 4 is also similar to themethod of FIG. 2 in that the method of FIG. 4 also includes themanagement module's retrieving (202), the digital images (218, 222,226), generating (204) a graphical representation (228) of the server(210) with the installed components (214, 216), and presenting (206) thegraphical representation (228) to a user (100) through a GUI (140).

The method of FIG. 4 differs from the method of FIG. 2, however, in thatthe method of FIG. 4 also includes detecting (402), by the managementmodule (152), a fault (403) in at least one component installed in theserver (210). Detecting (402) a fault (403) in at least one componentinstalled in the server (210) may be carried out in various waysincluding, for example, by receiving a fault notification from theserver through an out-of-band bus, identifying a failure in primary,in-band data communications, and in other ways as will occur to readersof skill in the art.

In the method of FIG. 4, generating (204) a graphical representation(228) of the server (210) with the installed components (214, 216)includes generating (404) the graphical representation (228) of theserver (210) with a hyperlink (405) embedded in the graphicalrepresentation where the hyperlink (405) specifies a location in a faultlog file (408) that includes information (410) describing the detectedfault (403). A fault log file is a file that includes informationdescribing faults detected in components of servers. The managementmodule, a system management server, the server itself all may maintainseparate fault logs. In prior art, a system technician would have tosearch through each fault log to identify the portion of the faultdescribing a current fault. Imbedding a hyperlink in the graphicalrepresentation of the server according to embodiments of the presentinvention enables a system technician to quickly locate the portion ofthe fault logs in which the current fault is described.

Generating (404) the graphical representation (228) of the server (210)with a hyperlink (405) embedded in the graphical representation may becarried out with an image map, a list of coordinates relating to adigital image, created in order to hyperlink areas of the image tovarious destinations, in contrast to a typical image link, in which theentire area of the image links to a single destination. The intention ofan image map is to provide a way of linking various parts of an imagewithout dividing the image into separate image files. The detected fault(403), that is the data representing the fault, may identify the faultycomponent by component ID, MAC address, IP address, or some other uniqueor semi-unique identifier. The management module may use such anidentifier to form a hyperlink to a log file in which the identifier isan index into information describing the fault and the faulty component.This is but one way among many to embed a hyperlink in the graphicalrepresentation of the server described here for explanation notlimitation.

The hyperlink may be embedded in the graphical representation such thata system technician is presented with the fault log upon invoking thehyperlink with a mouse, a user input device. The hyperlink may beembedded in various portions of the image, such as for example, in thegraphical representation of the faulty component, in a status indicatorspecifying a faulty component, and so on. That is, to retrieve a faultlog including information describing the present fault, the systemtechnician need only invoke a mouse click when the mouse pointer islocated over the faulty component or located over the status indicatorspecifying the faulty component.

For further explanation, FIG. 5 sets forth a flow chart illustrating afurther exemplary method for remotely administering a server (210)according to embodiments of the present invention. The method of FIG. 5is similar to the method of FIG. 2 in that in the method of FIG. 5, theserver (210) includes non-volatile memory (212) upon which is disposedone or more digital images (218) representing the server, the server(210) includes one or more components (214, 216) with each of thecomponents (214, 216) including non-volatile memory (220, 224) in whichis disposed one or more digital images (222, 226) representing thecomponent, and the server (210) is connected for data communications toa management module (152). The method of FIG. 5 is also similar to themethod of FIG. 2 in that the method of FIG. 5 also includes themanagement module's retrieving (202), the digital images (218, 222,226), generating (204) a graphical representation (228) of the server(210) with the installed components (214, 216), and presenting (206) thegraphical representation (228) to a user (100) through a GUI (140). Themethod of FIG. 5 is also similar to method of FIG. 4, including as itdoes detecting (402), by the management module (152), a fault (403) inat least one component (214, 216) installed in the server (210).

The method of FIG. 5 differs from the methods of FIG. 2 and FIG. 4,however, in that in the method of FIG. 5 generating (204) a graphicalrepresentation (228) of the server (210) with the installed components(214, 216) includes generating (502) the graphical representation (228)of the server (210) with one or more status indicators (504) specifyingthe at least one component in which the management module detected thefault. Generating (502) the graphical representation (228) of the server(210) with one or more status indicators (504) specifying the at leastone component in which the management module detected the fault may becarried out by replacing on or more digital images in the graphicalrepresentation with digital images including the status indicators,modifying colors of one or more pixels of the graphical representationcorresponding to a status indicator, or in other ways as will occur toreaders of skill in the art. Such status indicators may be graphicallyrepresented as LED indicators, or as text displaced upon the graphicalrepresentations, and in other ways as will occur to readers of skill inthe art.

For further explanation, FIG. 6 sets forth a flow chart illustrating afurther exemplary method for remotely administering a server (210)according to embodiments of the present invention. The method of FIG. 6is similar to the method of FIG. 2 in that in the method of FIG. 6, theserver (210) includes non-volatile memory (212) upon which is disposedone or more digital images (218) representing the server, the server(210) includes one or more components (214, 216) with each of thecomponents (214, 216) including non-volatile memory (220, 224) in whichis disposed one or more digital images (222, 226) representing thecomponent, and the server (210) is connected for data communications toa management module (152). The method of FIG. 6 is also similar to themethod of FIG. 2 in that the method of FIG. 6 also includes themanagement module's retrieving (202), the digital images (218, 222,226), generating (204) a graphical representation (228) of the server(210) with the installed components (214, 216), and presenting (206) thegraphical representation (228) to a user (100) through a GUI (140). Themethod of FIG. 6 is also similar to method of FIG. 4, including as itdoes detecting (402), by the management module (152), a fault (403) inat least one component (214, 216) installed in the server (210).

The method of FIG. 6 differs from the method of FIG. 2, however, in thatthe method of FIG. 6 includes detecting (602), by the management module(152), a change (601) in the installed components (214, 216) in theserver (210) and updating (604), by the management module (152), thegraphical representation (228) of the server (210) with the installedcomponents to reflect the detected change (601).

Detecting (602), by the management module (152), a change (601) in theinstalled components (214, 216) in the server (210) may be carried outin various ways including, for example, by: receiving through anout-of-band data communications bus, a change notification from theserver upon installation or removal of a component; identifying thechange upon an automatic periodic polling of the servers in a serverrack; or by identifying the change upon request by a system technicianto poll currently installed servers for configuration changes; and soon.

Updating (604) the graphical representation (228) of the server (210)with the installed components to reflect the detected change (601) maybe carried out in dependence upon the change: if the change of theinstalled components of the server includes an addition of a componentin the server, then the management module may retrieve additionaldigital images from the newly installed component, overlay the presentlyretrieved additional digital images on the graphical representation,that is, re-generate the graphical representation of the server with theinstalled components; if the change of the installed components of theserver includes removal of a particular component, then the managementmodule may re-generate the graphical representation without the digitalimages representing that particular component, now removed from theserver.

Exemplary embodiments of the present invention are described largely inthe context of a fully functional computer system for remotelyadministering a server. Readers of skill in the art will recognize,however, that the present invention also may be embodied in a computerprogram product disposed on signal bearing media for use with anysuitable data processing system. Such signal bearing media may betransmission media or recordable media for machine-readable information,including magnetic media, optical media, or other suitable media.Examples of recordable media include magnetic disks in hard drives ordiskettes, compact disks for optical drives, magnetic tape, and othersas will occur to those of skill in the art. Examples of transmissionmedia include telephone networks for voice communications and digitaldata communications networks such as, for example, Ethernets™ andnetworks that communicate with the Internet Protocol and the World WideWeb as well as wireless transmission media such as, for example,networks implemented according to the IEEE 802.11 family ofspecifications. Persons skilled in the art will immediately recognizethat any computer system having suitable programming means will becapable of executing the steps of the method of the invention asembodied in a program product. Persons skilled in the art will recognizeimmediately that, although some of the exemplary embodiments describedin this specification are oriented to software installed and executingon computer hardware, nevertheless, alternative embodiments implementedas firmware or as hardware are well within the scope of the presentinvention.

It will be understood from the foregoing description that modificationsand changes may be made in various embodiments of the present inventionwithout departing from its true spirit. The descriptions in thisspecification are for purposes of illustration only and are not to beconstrued in a limiting sense. The scope of the present invention islimited only by the language of the following claims.

What is claimed is:
 1. A method of remotely administering a server, theserver comprising non-volatile memory upon which is disposed one or moredigital images representing the server, the server further comprisingone or more components installed in the server with each componentcomprising non-volatile memory in which is disposed one or more digitalimages representing the component, the server connected for datacommunications to a management module, the method comprising:retrieving, by the management module from the server, the digital imagesrepresenting the server and the digital images representing theinstalled components, wherein the server is installed in a server rackthat includes non-volatile memory in which is disposed one or moredigital images representing the server rack; detecting, by themanagement module, a fault in at least one component installed in theserver; generating, by the management module using the digital imagesrepresenting the server, components installed in the server rack, andthe server rack, a graphical representation of the server rack, whereinthe graphical representation includes the server, the installedcomponents, and a hyperlink embedded at a location in the graphicalrepresentation corresponding to a physical location of the installedcomponent in which the fault was detected; and presenting the graphicalrepresentation of the server rack including the embedded hyperlink atthe location in the graphical representation corresponding to thephysical location of the installed component in which the fault wasdetected, wherein the embedded hyperlink links to a graphicalrepresentations of the installed component in which the fault wasdetected, and wherein the graphical representation of the installedcomponent in which the fault was detected comprises a hyperlink thatlinks to a location in a fault log file that includes informationdescribing the detected fault.
 2. The method of claim 1 whereingenerating the graphical representation of the server rack furthercomprises generating a graphical representation of a topology of datacommunications connections among the components of the server rack aspart of the graphical representation of the server rack.
 3. The methodof claim 1 wherein generating the graphical representation of the serverrack further comprises generating the graphical representation of theserver rack with status indicators specifying a current user of a diskdrive device installed in the server rack.
 4. The method of claim 1wherein: generating a graphical representation of the server with theinstalled components further comprises generating the graphicalrepresentation of the server with one or more status indicatorsspecifying the at least one component in which the management moduledetected the fault.
 5. The method of claim 1 further comprising:detecting, by the management module, a change in the installedcomponents in the server; and updating, by the management module, thegraphical representation of the server with the installed components toreflect the detected change.
 6. An apparatus for remotely administeringa server, the server comprising non-volatile memory upon which isdisposed one or more digital images representing the server, the serverfurther comprising one or more components installed in the server witheach component comprising non-volatile memory in which is disposed oneor more digital images representing the component, the server connectedfor data communications to a management module, the apparatus comprisinga computer processor, a computer memory operatively coupled to thecomputer processor, the computer memory having disposed within itcomputer program instructions capable of: retrieving, by the managementmodule from the server, the digital images representing the server andthe digital images representing the installed components, wherein theserver is installed in a server rack that includes non- volatile memoryin which is disposed one or more digital images representing the serverrack; detecting, by the management module, a fault in at least onecomponent installed in the server; generating, by the management moduleusing the digital images representing the server, components installedin the server rack, and the server rack, a graphical representation ofthe server rack, wherein the graphical representation includes theserver, the installed components, and a hyperlink embedded at a locationin the graphical representation corresponding to a physical location ofthe installed component in which the fault was detected and presentingthe graphical representation of the server rack including the embeddedhyperlink at the location in the graphical representation correspondingto the physical location of the installed component in which the faultwas detected, wherein the embedded hyperlink links to a graphicalrepresentations of the installed component in which the fault wasdetected, and wherein the graphical representation of the installedcomponent in which the fault was detected comprises a hyperlink thatlinks to a location in a fault log file that includes informationdescribing the detected fault.
 7. The apparatus of claim 6 whereingenerating the graphical representation of the server rack furthercomprises generating a graphical representation of a topology of datacommunications connections among the components of the server rack aspart of the graphical representation of the server rack.
 8. Theapparatus of claim 6 wherein generating the graphical representation ofthe server rack further comprises generating the graphicalrepresentation of the server rack with status indicators specifying acurrent user of a disk drive device installed in the server rack.
 9. Theapparatus of claim 6 wherein: generating a graphical representation ofthe server with the installed components further comprises generatingthe graphical representation of the server with one or more statusindicators specifying the at least one component in which the managementmodule detected the fault.
 10. The apparatus of claim 6 furthercomprising computer program instructions capable of: detecting, by themanagement module, a change in the installed components in the server;and updating, by the management module, the graphical representation ofthe server with the installed components to reflect the detected change.11. A computer program product for remotely administering a server, theserver comprising non-volatile memory upon which is disposed one or moredigital images representing the server, the server further comprisingone or more components installed in the server with each componentcomprising non-volatile memory in which is disposed one or more digitalimages representing the component, the server connected for datacommunications to a management module, the computer program productdisposed in a non-signal computer readable recordable medium, thecomputer program product comprising computer program instructionscapable of: retrieving, by the management module from the server, thedigital images representing the server and the digital imagesrepresenting the installed components, wherein the server is installedin a server rack that includes non-volatile memory in which is disposedone or more digital images representing the server rack; detecting, bythe management module, a fault in at least one component installed inthe server; generating, by the management module using the digitalimages representing the server, components installed in the server rack,and the server rack, a graphical representation of the server rack,wherein the graphical representation includes the server, the installedcomponents, and a hyperlink embedded at a location in the graphicalrepresentation corresponding to a physical location of the installedcomponent in which the fault was detected; and presenting the graphicalrepresentation of the server rack including the embedded hyperlink atthe location in the graphical representation corresponding to thephysical location of the installed component in which the fault wasdetected, wherein the embedded hyperlink links to a graphicalrepresentations of the installed component in which the fault wasdetected, and wherein the graphical representation of the installedcomponent in which the fault was detected comprises a hyperlink thatlinks to a location in a fault log file that includes informationdescribing the detected fault.
 12. The computer program product of claim11 wherein generating the graphical representation of the server rackfurther comprises generating a graphical representation of a topology ofdata communications connections among the components of the server rackas part of the graphical representation of the server rack.
 13. Thecomputer program product of claim 11 wherein generating the graphicalrepresentation of the server rack further comprises generating thegraphical representation of the server rack with status indicatorsspecifying a current user of a disk drive device installed in the serverrack.
 14. The computer program product of claim 11 wherein: generating agraphical representation of the server with the installed componentsfurther comprises generating the graphical representation of the serverwith one or more status indicators specifying the at least one componentin which the management module detected the fault.